Media Expert

Challenge

How to find a Christmas gift in Media Expert?

Solution

“Santa Expert”, a chtabot developed for Polish electronic store was able to recommend a Christmas gift for a friend or a family member.

Result

Those who had troubles with finding a gift could ask the bot for help. They could ask the bot to recommend a present for grandpa who cares about his health. Apart from that we created a short quiz “What type of Santa are you?’” to boost customer’s engagement.

Thousands gifts chosen with the bot’s help!

Chatbot in e-commerce = more sales + better image

Platform

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